The RAPID Customer Experience Team Receives Customer Service Team of the Year Award
Help your business stand head and shoulders above the competition by partnering with Rapid Phone Center, an award-winning, worldwide, and US-based call center. Excellence in customer service is vital when it comes to client retention as well as growth within any industry. Whether your business is brick and mortar, E-commerce, or a hybrid combination, reliable, knowledgeable, customer service across all platforms is a necessary component for success.
Rapid Phone Center, a leader in the customer service field, focuses on providing your customers with a premium, personalized experience by delivering high-quality, 24/7, multilingual inbound and outbound customer support as a service. In addition, Rapid Phone Center also offers dedicated customer service, email response, live chat, social media, and other optimal budget-friendly solutions while exponentially increasing your company’s returns.
Rapid offers a wide array of highly customizable, cost-effective, and reliable services for your business, including Omnichannel Customer Service, Order Confirmation and Appointments Scheduling, Back Office Support, IVR Solutions, VOIP Termination, Custom Reporting, and Analytics, and Custom Solutions, among others.
Rapid Phone Center is based on a philosophy they call the 3Ps — Professionalism, Passion, and People. They consistently deliver the best value for businesses of all sizes by sustaining close client connections and utilizing cutting-edge technology. RPC also strongly believes in recognizing the hard work and dedication of the hundreds of employees that they place at your disposal by giving agents intensive training and continuous development on proper communication, encouragement, and engagement.
Rapid Call Center uses an approach that is both consultative and collaborative. They make the most appropriate recommendations to you as to the best way to achieve your specific goals and then deliver on their promises to give you a positive and lasting return on your investment.
From the management team down, Rapid is committed to growing your business through the provision of world-class-leading call and contact center services.
RPC offers a 24/7 BPO Contact Center, highly skilled multilingual customer service agents, and the ability to engage customers via phone, email, chat, social media, and more.