Make your Customer Experience Rapid

24/7 Contact Center with Multilingual Answering Services

Rapid Phone center 24/7 Inbound and Outbound call center a nationwide provider of phone answering services and call center solutions.

Book a FREE 15 Minute Consultation

Trusted Partners to Help You Deploy With Confidence

Our Services, Your Benefits
Outsource and Scale

We provide 24/7 multilingual inbound & outbound call handling services with the latest technology and expert
managers. We help you retain more customers and grow your business.

Phone
This is where the fastest resolutions happen
Email
Solve inquiries through the most trustworhy channel
Live Chat
Improve convenience for your customers, and gain their loyalty.
VA Services
Your personal VA available 24/7 to help you with your business.
Social Media
Engage with
customers at a
deeper level

Our Multilingual Agents Currently Support

English
Spanish
French
German
Italian
Portuguese

and many more.

Scalability, Affordability, Availability, and Customization Upfront.

Clients say those are the main reasons why they stick with us. We diminish the traditional costs of Customer Service while increasing the returns.

24/7 BPO
Contact Center
Outsource every contact with
your customers, whenever
they wish to reach out.
Performance Based Inbound
And Outbound Costs
Pay-Per-Minute, Pay-per-Agent,
Pay-per-Thread, and never pay for
overhead again.
Reporting And
Analytics Platform
Observe the progress towards your
goals and KPIs on our
client dashboard.
Dedicated Account
Management
Our experts account managers guide you continuously towards your ambitious destination.
Quality Assurance
And Control
Our QA Managers will make sure your customers are smiling, and that your dreams are achieved through our results.
Seamless
Integrations
We integrate with any custom platform or CRM for a seamless process. It ́s like plugging in an entire team, hassle-free.

We believe in the highest form of Customer Engagement: Upfront.

We see clients like you as partners and solving your customer's inquiries with the utmost efficiency as a duty.

Take 4 Steps With Us and Achieve Success

At Rapid Phone Center we accomodate for your specific needs in record time.

1. Gameplan
Customized strategy based on your goals and KPIs
2. Onboarding
Scripts, FAQs, documentation, integrations
3. Training
Experienced Agents and QA Supervisors are educated on
your campaign
4. Go Live
Up-and running, Reporting & Analytics access and dedicated account management

Questions? Let’s talk!

Get in touch with our consultant today!

Request A Consultation

More About The
Industries We Serve

Our experts are familiar
with the nuisances to be found within each industry:
Wherever you come from, we have accomodated a place specifically for you

E-commerce

Healthcare

Education

Direct Response Marketing & Media

Real Estate

Legal Services

Insurance

Service Providers

Access a Portal To The Customer Service
Industry Through Our Blog

Every piece of information in our blog is built in-house by true experts with years of experience in the industry.
Find out all the truths your current Customer Service Provider is keeping from you.