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Clients say these are the main reasons why they stick with us: We diminish the traditional costs of Customer Service while increasing the returns.

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Customer Testimonials

  • Ecommerce

    Oliver Rosemonde


    "Your representatives were extremely knowledgeable about our product and customer service policies. Our customer satisfaction levels are at an all-time high, and our consumers are constantly providing us excellent feedback."

  • Insurance

    Jack Korella

    Risk Consultant

    "Rapid provided us with outstanding levels of professionalism, flexibility, and innovation from the beginning. They integrate effortlessly into our help desk, and our clients appreciate the prompt responses to their assistance requests!"

  • Travel

    Tracy Miller

    Corporate Travel Manager

    "Just a quick note to thank all of you at Rapid! Your everyday support with our massive amount of inbound calls is tremendous. Your technical, management and sales employees are all extremely professional. We have been working with Rapid for years now, and overall it's been a great experience."

  • Electronics

    Perle Garcia

    Electronics Engineer

    "We contacted Rapid to deploy Chat Technical Support to respond to consumer electronic sales for multiple end-user retail products, improve customer service, and reduce customer returns. We were amazed at how our customer metrics improved within a week!"

  • Media

    Shanon Davis

    Multimedia Specialist

    "We have been working with Rapid since 2020, and they assist us with our ongoing sales campaigns. The team continuously outdo themselves year after year. We'd want to thank you for your hard work and the countless hours of service you've given to our firm."

  • Retail

    Harris Lee

    Owner and CEO

    "Congratulations, Rapid, on being a finalist in 3 categories at the iCXA'21 awards! It comes as no surprise that your company is efficient, effective, and results-driven, as we've observed from working with you. We are looking forward to a long-term partnership!"