Rapid’s solution to improve your customer experience.
Get to know our solutions built specifically for businesses like yours.
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This is how Rapid improves your customer experience.
Rapid Phone Center has aspired to be one of the world’s leading 24/7 customer service solutions companies, with a primary focus on delivering cost-effective, high-quality services.
Live chat, tickets and email support available in 3 different locations from US to Europe.
Order Confirmation And Appointments Scheduling Services
Ensure that your customers can effortlessly make purchases from you over the phone with a quality order taking call-center service.
VOIP Termination
Low cost US and International VOIP International rates.
Highly Motivated And Skilled Multilingual Agents
English, German, French, Spanish, Italian and many more.
Back-Office Support
Dedicated Account Management for your campaign.
Reporting and Analytics Platform
Observe the progress towards your goals and KPIs on our client dashboard.
Custom Solutions
If you have particular needs, we will create something specifically suited for you.
Business Values That Drive Our Company
Rapid Phone Center has become one of the world’s leading Customer Service Solutions company, all the while keeping cost to clients an important consideration.
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Affordable
Cost-effective and reliable services at a fraction of the industry ́s costs. -
Accountable
Motivated bilingual agents and management that are dedicated to their jobs and the success of our clients. -
Dependable
We utilize cutting edge technologies, infrastructure, and software to aid in a seamless service for our clients that ensures near 100% uptime. -
Trustworthy
We monitor and evaluate our personnel and systems on a daily basis to ensure compliance, integrity, and improvement.
Deliver Excellence
In everything we do we guarantee the highest quality service:
We take the time to train and promote from within to keep qualified agents motivated. This leads to long-term agent retention and continuous improvement in the quality of work.
More About The Industries We Serve
Every business setting is different. Our service accommodates for the nuances to be found within each industry: Wherever you come from, we have accommodated a place specifically for you.
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E-commerce
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Healthcare
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Education
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Direct Response Marketing & Media
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Real Estate
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Legal Services
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Insurance
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Service Providers
Experience the Rapid Method for the New Customer Service Era.
