2023
Gold Stevie
e-Commerce Customer Service Award
Recognized for a customizable customer service portal and the use of customer insight in ecommerce operations.
Stevie award recordAwards & recognition
Award-winning service. Powered by people.
Best BPO Provider at the CX Awards 2026. Gold and Bronze Stevie recognition. A track record built around customer experience, service teams, and the insight behind better conversations.
CX Awards · November 3, 2026
Recognized as Best BPO Provider.
Rapid Phone Center was named Best BPO Provider at the CX Awards 2026, presented by CX Today, from a shortlist of four finalists in the category.
The program assessed evidence of real-world results through blind judging. It is recognition of the work behind customer conversations: the people, processes, and insight that help brands serve their customers.
Inside the 2026 awards program
25
Enterprise leaders and analysts on the judging panel
21
Award categories across the full program
Blind judging. Brand names were removed so evidence could lead the decision.
Our recognition, in detail
A record worth looking into.
Explore the awards and finalist honors behind our story. Each recognition is identified by its program and year, with links to award records or announcements.
2023
Multiple Gold Stevie Awards
Sales & Customer Service
The Stevie Awards organization listed Rapid Phone Center among recipients of two or more Gold Stevie Awards in its 17th annual program. This includes recognition from the same 2023 award cycle.
Organizer’s winners announcement2022
Gold Stevie
Customer Service Team of the Year
Business Services category, Customer Services Awards, in the 2022 American Business Awards.
Read the award announcement2022
Bronze Stevie
Best Customer Satisfaction Strategy
Recognition in the 2022 Stevie Awards for Sales & Customer Service for Rapid Phone Center’s customer satisfaction strategy.
Read the award announcement2022
Bronze Stevie
Best Use of Customer Insight
Recognition in the 2022 Stevie Awards for Sales & Customer Service for applying customer insight to service delivery.
Read the award announcement2021
Finalist · Three categories
International Customer Experience Awards
Finalist for Best Measurement in Customer Experience, Best Use of Insight and Feedback, and Customer-Centric Culture.
Read the finalist announcement
The human connection behind every program.Behind the recognition
Great service starts with people.
Awards recognize the work. Your customers experience it one conversation at a time.
- 01
People who understand your brand
Interview and select the agents who represent your business, then align training with your products, systems, and expectations.
- 02
Insight that informs the next step
Define the service goals, reporting, quality standards, and escalation workflows that matter to your program.
- 03
A program built around your customers
Connect customer support, sales, follow-up, retention, and back-office work around the journey your customers actually take.
Put the experience to work
Recognition is the introduction. Your program is what comes next.
Straight answers
About our awards & recognition.
The award names, years, and distinctions—without the guesswork. Explore the source links above for more context.
What award did Rapid Phone Center win in 2026?
Rapid Phone Center won Best BPO Provider at the CX Awards 2026, presented by CX Today. Winners were announced on November 3, 2026, after blind judging by a panel of 25 enterprise CX leaders and analysts.
Has Rapid Phone Center won Stevie Awards?
Yes. Rapid Phone Center has received multiple Stevie Awards, including a Gold Stevie Award for Customer Service Team of the Year — Business Services in the 2022 American Business Awards, two Bronze Stevie Awards in the 2022 Stevie Awards for Sales & Customer Service, and multiple Gold Stevie recognition in 2023.
What Gold Stevie Award did Rapid Phone Center win in 2022?
Rapid Phone Center received a Gold Stevie Award for Customer Service Team of the Year — Business Services in the Customer Services Awards category of the 2022 American Business Awards.
What Bronze Stevie Awards did Rapid Phone Center receive?
In 2022, Rapid Phone Center received Bronze Stevie Awards for Best Customer Satisfaction Strategy and Best Use of Customer Insight.
Did Rapid Phone Center receive Stevie Awards in 2023?
Yes. Rapid Phone Center announced three recognitions in the 2023 Stevie Awards for Sales & Customer Service, and the Stevie Awards organization listed Rapid among companies earning two or more Gold Stevie Awards that year.
Was Rapid Phone Center recognized for ecommerce customer service?
Yes. An official Stevie Awards record identifies Rapid Phone Center as a 2023 Gold Stevie Award recipient for an ecommerce customer service entry focused on a customizable customer service portal and customer insight.
Has Rapid Phone Center received international customer experience recognition?
Yes. Rapid Phone Center was named a finalist in three categories at the 2021 International Customer Experience Awards: Best Measurement in Customer Experience, Best Use of Insight and Feedback, and Customer-Centric Culture. In 2026, it won Best BPO Provider at CX Today's CX Awards.
What do call center awards tell prospective clients?
Independent awards can provide additional evidence of a provider's customer service practices, processes and achievements. They should be evaluated alongside operational capabilities, experience and fit for the specific outsourced program.
What services does Rapid Phone Center provide?
Rapid Phone Center provides outsourced services that can include customer service, outbound sales, lead generation and qualification, order confirmation, customer retention, omnichannel support, telehealth BPO and back-office support.
How can I request a quote from Rapid Phone Center?
Visit the Rapid Phone Center contact page and provide information about your business, customer volume and required services. The team can then discuss an appropriate outsourced program.
Let’s talk about your next stage
Put an award-winning team behind your brand.
Tell us what you want to improve. We’ll help shape a customer support, sales, or BPO program around your goals.